Larry’s Review of the Updated Parking Ticket Online Tool

Usability

I have always resisted and recommended you resist fighting your NYC parking tickets online; until yesterday. A great friend of New York Parking Ticket suggested  (Josh Alpert), I take another look at the NYC parking ticket online application and fight my recent parking ticket online (on May 24, 2011).

I embedded a step-by-step slide show presentation in Larry’s Blog documenting my experience.

In one word, the new tool is absolutely easy to use.

The pro’s

• The instructions are simple and easy to follow
• Uploading documents and images are straightforward
• The quality of the uploaded documents and images are excellent
• You can view the uploaded documents and images exactly as the judge will see them, before your finish submitting your defense
• Fast decision. It generally takes about 75 days for a decision when you fight your parking ticket by mail. When you fight your parking ticket using the new tool, a decision is promised within 10 days

So, when it comes to usability, the new, updated online tool is a breeze.

Unanswered questions

I fought my NYC parking ticket online on May 24, 2011. I’ll let everyone know whether justice was served. Here are some questions that still remain:

• Will I receive my decision by email within 10 days from submission of my defense?
• Will the process be just as easy when you have multiple documents and images to upload?
• Will the documents and images be connected to my defense?

Most importantly, will justice be served?

More to follow…